Forum Discussion

Damian3's avatar
Damian3
Just joined
10 hours ago

Unable to activate Netflix

I’ve recently switched from Sky to Virgin Media and my package includes Netflix. I already had a Netflix account through Sky and was hoping to link this account to my VM account. 
I have had no activation email and I can’t find any way to activate or link my account onto Virgin Media. My VM app has no link to this either. 
I managed to speak to someone at VM but they were no help and just told me to speak to Netflix. 
can anyone please help? Thanks

2 Replies

  • Damian3's avatar
    Damian3
    Just joined
    5 hours ago

    I haven’t managed to speak to anyone at Netflix yet. 

  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    7 hours ago

    Hi Damian3,

    Thank you for your post and welcome to the community. 

    I'm very sorry for any issue you've had with switching your Netflix over to us. 

    To confirm, what happened when you spoke with Netflix? What did they advise?

    ^Martin