Forum Discussion

Geo12's avatar
Geo12
Just joined
4 hours ago

Unable to access myvirginmedia account

Every time I put my email address in I open the email to verify then it goes back to the same screen to resubmit my email address every time without verifying and keeps going round and round to resubmit my email address!!!

so I'm unable to set up a direct debit on my account

1 Reply

  • Alex_RM's avatar
    Alex_RM
    Icon for Forum Team rankForum Team
    58 minutes ago

    Hi Geo12,

    Thanks for posting and welcome to our community 😊

    Sorry to hear you're having some issues verifying your email. So I can get a few more details from you, I've popped you over a private message. 

    Alex_Rm