Forum Discussion

tylerford's avatar
tylerford
Just joined
3 days ago

Unable to access account number and area ref

Recently made an order with virgin media to get a package for my new broadband. I can’t see an account number or area reference on the emails I received with two attachments. 

1 Reply

  • Hello tylerford,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having trying to find your account number and area reference. I'd be happy to take a further look into this for you however I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L