Forum Discussion

mrptrjns's avatar
mrptrjns
Just joined
5 days ago

TNT sports isnt in package

I recently left sky to come over to virgin media with the promise of receiving both sky sports and tnt sports in my package. However I now find this in not the case! I apparently have to pay extra if I want to receive tnt sports. I feel I have been deliberately deceived into moving over as I have exactly what I had with sky!

7 Replies

  • goslow's avatar
    goslow
    Alessandro Volta

    What do your VM contract doc's say would be in your package?

    Are you still in your 14 day cooling off period?

    • Roger_Gooner's avatar
      Roger_Gooner
      Alessandro Volta

      TNT Sports is only available as as add-on for new customers, cost is £18pm for TV packages.

  • goslow's avatar
    goslow
    Alessandro Volta

    Indeed so and has been that way for some time. Sounds like some VM 'confusion' has taken place where the OP thought they would be getting one thing and VM provided something different.

  • Hi mrptrjns,

    Thank you for your post and welcoem to the community. 

    We're very sorry to hear about what has happened with your contract. 

    To confirm, how did you sign up for this? Online? via an agent?

    ^Martin

  • I left sky to join virgin media with the promise of receiving both sky sports and tnt sports in the sports package. I now find this is not the case. Tnt sports is not available unless I pay a subscription for it. I feel I have been deceived into moving over as I am left with exactly what I had with sky. 

    • Matthew_ML's avatar
      Matthew_ML
      Icon for Forum Team rankForum Team

      Hey mrptrjns, thank you for reaching out and we are so sorry to hear about your TNT sports issue.

      Also a very warm welcome to the community. 

      Currently TNT sports is only available as an add on, did it state on your paperwork this would be included? 

  • nodrogd's avatar
    nodrogd
    Very Insightful Person

    VM briefly had a special offer that included BT Sports & Sky Sports HD bundled together. It’s not been around for several years. Sky Sports is only available in HD with a £7 monthly supplement. The BT Sports channels are now 1) under new ownership & 2) have been merged with the Eurosport channels in the UK. The new owners will not allow any bundling with other channels (BT Sports was formerly included automatically with the top tier entertainment package on VM).