Switching to eBilling - Impossible?

Hi awanaj 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about the problem you're having 😔

In order to assist you with this, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel

Hi awanaj,

We're glad this issue is now resolved for you.

If you have any further queries, please don't hesitate to contact us.

Regards,

Daniel