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RonSeries's avatar
RonSeries
Joining in
11 months ago

Suspend TV temporarily

Can I suspend my Virgin TV subs for 6 months whilst abroad?

1 Reply

  • Hi RonSeries 

    Welcome back to the community forums.

    Do you mean the addon's or do you have a stream service?
    Of you have a stream service the subscriptions are on a 30 day rolling contract, so they can be cancelled and recontinued when you came back. 
    If you have a TV package, add on's can be removed with 30 day notice but not suspended. If you wanted the add on's back once your returned, then this would need to be done through a package change request. 

    If you have channels included in your bundle, then removing these might incur a re-contract.