Stuck in a login auth loop
I have exactly the same problem. Both on pc desktop and vm app.
I've tried wifi and mobile data.
Ive tried clearing cache. Ive tried incognito mode, I've tried different browser.
Just stuck in continuous sign in page loop.
Forum Discussion
5 Replies
Did you ever resolve this?
I have exactly the same problem.
Have exactly the same continuous sign in page loop and same errors.
https://www.virginmedia.com/myvmo2/home?error=server_error
- Vikki_M
Forum Team
Hi xandxand,
Thanks for your post and welcome to our community.
We're sorry to hear you're unable to sign in to the online account.
Are you using an apple or android device please when using the app?
Please pop back to us when you can.
Same issues also. Android. Cannot access any of the Virgin Apps or log in online. Very frustrating. I think it is down to the V O2 Id thing going on.
- Vikki_M
Hi holdensredhat,
We're sorry to hear you're having the same issue.
There has been an update for android today, please update your app and it should now work 😊
Please let us know how you get on.
