Stuck in a login auth loop

Hi Markk999 👋 Welcome to the community forum! Thanks for posting. 

Sorry to hear about these difficulties getting into your VMO2 online account. 👉 virg.in/myVM

The team behind the scenes have just brought in a new fix to try and resolve issues for customers who are stuck in an authentication loop. (Such as yourself.)

There's also some helpful general information and troubleshooting for online account issues here 👉 https://www.virginmediao2.co.uk/help/identity

If you can try again today and let us know how you are getting on! 🤞 Thanks for your patience in the meantime! 🌞