Forum Discussion

laviniaf's avatar
laviniaf
Settling in
3 days ago

Still having issues linking my Virgin Media account with my Virgin Media O2.

I've been facing this issue for 10 days and I can't seem to get it sorted. I've even attempted to change my Virgin Media O2 email so it wouldn't coincide with my Virgin Media email and to no avail. Could I please get some help in sorting this out? I need to be able to manage my account.

 

5 Replies

  • I tried clicking forgot my email and it looks like no email is associated with my account. Could I please get some help with this?

     

    • JusttTokyo's avatar
      JusttTokyo
      Settling in

      Create a virgin media account with bing and it then allows you to link your email, I’m unsure if it works with anything else but creating one on bing fixed my issue. 

    • David_Bn's avatar
      David_Bn
      Icon for Forum Team rankForum Team

      Thanks for your post laviniaf, and I'm sorry to see that this issue is still ongoing. 

      It would appear that this is a duplicate post, with the original being picked up and taken to a private messaging conversation with one of my colleagues.

      Do please continue to work with my colleague on finding a solution and hopefully we can have this fixed for you as soon as possible.

      Thanks,

      David_Bn

      • Nar_then's avatar
        Nar_then
        Tuning in

        Hi I need help with the same issue of not being able to link accounts.