Forum Discussion

sofia3's avatar
sofia3
Joining in
18 days ago

Still being charged for returned equipment

It's 7 weeks now since I sent the equipment but I'm still being charged £99.00. Why is this so charge so late to be removed from my bill!

1 Reply

  • Hello sofia3

     

    Sorry to hear of the charges applied in regards to the equipment return, we understand the concern this can cause and you taking the time to raise this via the forums. Welcome to the community.

     

    We're eager to look into this further for you, I will send you a Private Message, please keep an eye out in the top right when signed into the forums for the envelope. This is where you will be able to find my Private Message and be able to respond.