Forum Discussion

lineage32767's avatar
lineage32767
Joining in
2 years ago

Sorry, there was a problem registering that password. Please choose a different one.

I've registered to use Virgin broadband yesterday, but when I try to create an online account, it shows me this error message while I set up the password.

I'm sure the password fulfills the security requirements.

1 Reply

  • Hi lineage32767 thanks for posting and welcome to our community.

    Sorry for any issues you're having creating your online account. Very often the account needs to be live before you can do so.  I would love to take a look on your behalf. I am going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

    Regards

    Lee_R