Forum Discussion

skem55's avatar
skem55
Joining in
8 hours ago

Sky Sports App won’t accept virgin login [Fault ticket F012041605]

Tried everything deleted app reinstalled and reset password and still getting error 

Apologises can load page at the moment 

 

[Mod - Fault ticket for issue =  F012041605]

16 Replies

  • Same issue, tried everything I could think of, different browsers, cleared caches, restarted laptop, uninstalled and resintalled app, still getting this "Sorry, there was an error processing your login request (err_unknown)."

  • I am having the exact same problem! Have now missed a full half of the game. Very unhappy. 

  • mpatric's avatar
    mpatric
    On our wavelength

    Same issues. I couldn't be home to watch the game today, so relying on logging in via the Sky Sports app. Have missed half the game already. Not happy..

  • Hi Skem5, sorry you're unable to log into the Sky Sports App. We're aware of the issue and have been working with our Support Team to get to the bottom of it. We hope to get it working as quickly as we can.

    Edit to add fault ticket =  F012041605

    • rab1234's avatar
      rab1234
      Just joined

      Hi, has there been any update or advice here to help with logging in?