Forum Discussion

narataga's avatar
narataga
Joining in
5 years ago

Signed up with wrong email address

I signed up with an email address I do not have access to by accident, this means I can't verify my account so can't log in what so ever. Is there any way to change this email address? Thanks
beninator5000's avatar
beninator5000
Joining in
3 years ago

I did this too. I signed up to virgin broadband with an email address that I can't access. I need to change it but I don't know how

  • Chris_W1's avatar
    Chris_W1
    Forum Team
    3 years ago

    Hi beninator5000, thanks for the message and welcome to the forums. 

    I am sorry to hear that you are having issues with the email. 

    This can be updated via the online account in the profile section.

    Chris.