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cobrauk's avatar
cobrauk
Just joined
25 days ago

Signed up and tried to cancel order, falling on deaf ears

I ordered broadband and a day later, girlfriend gotvoffered a better deal to stay, so I tried to cancel my order and it falls on deaf ears at Virgin Media

1 Reply

  • Hi cobrauk,

    Thank you for your post and welcome to the community. 

    We're sorry to hear you're having issue with cancelling your new order. We do have a pre-install team you can contact via: 0800 052 1734

    ^Martin