Good afternoon,
On the 2nd May I sent an SAR request which was acknowledged by your support team.
Legally, you had a month to respond and this effectively expired on 2nd June.
I haven't heard anything back and it's now the 5th June.
I would appreciate an update and a reason as to why you have failed in your legal obligations.
Thank you
Probably because the office processing these continues to be hopelessly understaffed as it isn't seen as a revenue generating unit https://ico.org.uk/media/about-the-ico/documents/4021725/virgin-media-limited-letter.pdf
Hi Blakey47,
Thank you for your post and welcome back to our community forums. We're here to help.
I'm sorry to hear that you're waiting to hear back regarding a SAR that you submitted. Please respond to the private message that I'll be sending to you shortly and we'll proceed from there with this.
Thanks,
