Returning Equipment
Hi there,
I was recently sent a new piece of equipment and have returned the old equipment as advised (following the instructions provided in the pack and using Yodel Store services). Here is the description and serial number of the returned equipment:
Item Type
Streaming Device
Item Description
Arris Stream Device
Serial Number
AAAB201003010000
Today I received an email reminding me to return this equipment. Is there any way I can obtain confirmation this equipment has been received? I'm afraid of being charged for it. It was posted on 31st August 2024. I attach screenshots of the email confirmation from Yodel (with tracking number) and tracking confirmation that the package was delivered.
Any info or advice would be really appreciated.
Kind regards,
James
.