Forum Discussion

Onewayoflife's avatar
Onewayoflife
Joining in
10 months ago

Returning Equipment

I am returning Equipment to VM & I have the returns box with instructions. It says that when I take the white cable out of the wall socket, to put the silver terminator cap on. Am I being stupid!?! The terminator caps provided in the returns box are both ‘male’ & the two ends of the white cable are also ‘male’! 

  • Anonymous's avatar
    Anonymous

    The silver terminator cap goes on the wall plug that you removed the white cable from, not on the cable.

  • Hey Onewayofflife, thank you for reaching out and a warm welcome welcome to the community, I am sorry to hear you are having some trouble sending the kit back.

    Did the above advice help at all?