I want to let someone know that I have returned my equipment to virgin in the prepaid package, however the post office could not print me a receipt, the machine accepted it, but the receipt printed was blank.
who do I tell about this matter please?
It's the Post Office who provided you with a useless receipt - I'd have thought that's something you should query with the receiving cashier before leaving the branch.
Even a handwritten receipt signed by a named individual in the branch, would have been better than blank paper - IMO.
Hello juststeve.
Thanks for letting us know your sent the equipment back to us.The process usually takes around 10 days in total. If you receive any communications regarding the charge after 2 weeks, We can let our collections team know the post office failed to print a receipt as proof.
If you don't mind, I will need to send you a private message to pass security.
If you can check your logo at the top right of your screen that would be great.
Gareth_L
