JamesB1
5 months agoOn our wavelength
Reset password link not being sent
Hi,
I cannot access my Virgin Media account because of lost Password. I need to change my Password. I have repeatedly asked under "Forgotten Password" for a link to be sent to me but no link is being received and I have checked my spam folder. Any suggestions?
Thanks,
Jim
Hi JamesB1 thanks for your post although we're sorry to hear of your concerns raised here.
Please allow us to send you a PM so we can look into this further for you and do this for you if necessary.
Expect this to arrive shortly and respond directly when you can!
Many thanks