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roverst8's avatar
roverst8
Joining in
10 months ago

Requesting home pickup for my router post-disconnection

Hi,

I'm currently unable to get to a YodelReturn point to return my router to Virgin due to a recent accident. At the moment, I'm also unable to get anyone to drop this off for me.

I'd like to request a pick-up service for the package (which is packed and ready to go), as I am otherwise unable to get this back to you via Yodel.

Cheers,

returnkit
Yodel parcel

1 Reply

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  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    10 months ago

    Hello roverst8,

    Welcome to the Community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your equipment return at the moment. 

    I'd be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L