Renewed but change to Netflix
I just renewed my contract online ,same price, same package, or so I thought. It was in the details Netflix sub is now one step lower with ads. I understand this is now the standard offering, and it was there in front of me so I'm not complaining about that but I'm wondering if there is a way to upgrade to the next Netflix tier? I haven't watched it yet to see if the adverts bother me so I might still suck it up but handy to know if can amend.
Whilst I'm on I noticed that I've been informed by first bill will be for a higher amount due to the changeover. Must admit considering my package is exactly the same price that confused me. I would have thought any payment in advance on the new contract would be offset by a refund on the old contract I've already paid. Maybe it makes sense somewhere