Forum Discussion

Hassmaster's avatar
Hassmaster
Joining in
11 months ago

Renewal price different to further emails.

So my contract ends next month so I've bitten the bullet and renewed this morning for £72.89 and the email says current price after 18 month contract is £90.

Ive received the contract summary sheet emails and its on that for £72.89 initial monthly cost, 18 month contract.

now I've received an email saying thanks for making changes and here's a quick recap. We've removed TiVo and replaced with 360 and my new bundle cost is £97.91 and my next bill will be £92.25.

What on earth is going on?

1 Reply

  • Tom_W1's avatar
    Tom_W1
    Icon for Forum Team rankForum Team
    11 months ago

    Hi Hassmaster thanks for your post although we're sorry to hear of your concerns raised here.

    Please allow me to send you a PM so we can investigate this further for you.

    Please expect a PM to arrive shortly and and respond directly when you can!
    Many thanks