Hi Michaelgrigg 👋 Welcome to the community forum! Thanks for posting.
Sorry to hear you have some concerns about your available options for a new package / contract renewal. Was the initial offer you found via our My VM platform? 👉 virg.in/myVM if so, it's worth chatting to us to ensure we've covered all the best available deals for you to consider.
We sadly don't generally offer support with package changes via this platform as they are best completed in real time. The team will be happy to run through all available options for you. We'd recommend getting back in touch via any of our direct contact methods;
Social Media; (Facebook, Instagram & Twitter)💻Facebook: https://www.facebook.com/virginmedia 🐤Twitter: https://twitter.com/virginmedia
📞Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone
📲WhatsApp: 07803089684
Hopefully we are able to find a deal that best suits you 🤞, but if you are considering leaving you can find all the information you may need here 👉 https://www.virginmedia.com/help/leaving .
Wishing you all the best! 🌞