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Pauleast84's avatar
Pauleast84
Joining in
1 year ago

Renewal confirmation sent to wrong email address

Hi

this morning I renewed my broadband contract, but my renewal confirmation has been sent to a very old email address I have no access to! Can it be sent to my current virginmedia email address instead? 

thanks

paul

 

1 Reply

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  • Alex_RM's avatar
    Alex_RM
    Forum Team (Retired)
    1 year ago

    Hi Paul, 

    Thanks for posting 😊

    So I can help, I've popped you over a private message to get a few more details from you.

    Alex_Rm