JamieS2
2 years agoTuning in
Renew Account - Planning ahead
I've received the usual email "these renewal offers have your name on them" notifying me of my price increase after the contract ends in April 2024
After being directed to the web site via this link (See Offers) - https://www.virginmedia.com/my-virgin-media/broadband/loading?status=eoc&match_zeotapId=102888
It then flicks to another URL -
https://care.virginmedia.com/care/error/xsus?u_journey=90029&p_tier=PR_2233A1
With then a lovely pic of the statement "looks like something's gone wrong! "
I only want to know my options and to see if any early deals exist ... I rang retention team and they were unable to help. . It's all a bit shocking really.