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rasmita1987's avatar
rasmita1987
Joining in
10 days ago

Registering for an account

I am a new customer with virgin.  I am trying to sign up on virgin media app, it wants my Account number and area code.  I have not been provided my account number or area code. Postcode is BL5 3TZ. 

Without these details how is one able to sign up to the accounts.  

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  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    9 days ago

    Hey rasmita1987, thank you for reaching out and  a warm welcome to the community, we are sorry to hear this.

    Let us send you a DM and we will look into doing this for you.