Forum Discussion

Raymond58's avatar
Raymond58
Joining in
10 months ago

Refer a friend

Why would anyone refer a friend when everyone I speak to says you never receive the reward. I recently moved into my new house and was referred by a friend. Neither my friend or myself have received a bonus, I’m beginning to think this is a scam. So I definitely won’t be referring anyone.

3 Replies

  • Hi there Raymond58 👋 Welcome to the forum and thanks for your post 😊

    Sorry to see that you've been having issues with receiving your refer a friend credit. Have you had your first bill taken yet? Usually they are put on when the first Direct Debit has been paid. If so, have you been able to contact the company who the referral was arranged through?

    Let us know, we're always happy to help

    Regards

    Nathan 

  • I have given up trying to get it, it’s not worth the time I’ve put into this. I’ve been with Virgin Media since the beginning of February. I’m happy with the service I get but I won’t be referring anyone.

    • Nathan_B's avatar
      Nathan_B
      Icon for Forum Team rankForum Team

      Sorry to see that you feel that way. I'll certainly be happy to check this further for you so I'll pop you a PM to confirm some details.

      Regards

      Nathan