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Alw69's avatar
Alw69
Joining in
7 months ago

Refer A Freind

Hi. I referred a friend to Virgin over 3 months ago and still haven't received my £50 cashback. I've tried to phone Aklamio and can't get through - they said i was phoning out of hours, even though it's 12:00 on a Friday afternoon.   

How on earth do you get the £50 back or was it a con? 

  • Hello Alw69.

    Thanks for your first post and welcome to our community.

    Sorry to hear you haven't received your £50 cashback yet. It normally takes around 30 days.

    Can I just ask if the number you called was 01576 820 030.

    Have you also tried sending an email to virgin-media@aklamio.com

    Please let me know if you need any further assistance?

    Gareth_L