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Indygakhal's avatar
Indygakhal
Joining in
4 months ago

Re: Virgin Media "Dumped" Me Without Warning – An Identity Theft Nightmare!

Hi - 

 

can you contact me on [MOD EDIT: Personal info removed]

 

i have had a nightmare over the last few years with virgin - I have been to the ombudmans which found that virgin did not deal with the fraud on my account properly - 

 

I’ve been to the ico who also has confirmed that did not comply to SAR x 2 - 

 

I am about to start legal proceedings and will be during for damages - 

 

my mobile account was frauded with “extra fraud prevention” measures put in place only to almost be frauded again 12 months later - 

 

I asked for an explanation and raised multiple complaints for every single one to be ignored for the last 3 years - 

 

well hey virgin - see you in court - your about to be made an example of -