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Misud76's avatar
Misud76
Joining in
12 months ago

Re: Unable to register for a My Virgin Media Account

Hello.I have the same problem.When I try to register an new account even if I use different email address just show me the same " We've found you"

I have also tried creating a new account using a Gmail email address for registering with my own account number and area code it says an account already exists and shows my email address with every other character blocked out.

I tried to register from different devices using different emails and the same , send me to an old account from 10 year ago.

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  • Matthew_ML's avatar
    Matthew_ML
    Icon for Forum Team rankForum Team
    12 months ago

    Hey Misud76, thank you for reaching out and I am sorry to hear this.

    Let me send you a DM and we take a look to see what is happening.