Re: Late payment fee on final bill
All bills paid by DD with no issue, cancelled my contract and the final bill today shows a late payment fee which is complete nonsense. This had better not flag on my credit file.
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This happened to myself last week. VM are clearly aware of this issue but for some reason choose to ignore the problem with their billing systems. I'm sure a VM rep will contact you shortly to sort this mess out, the reps are very good, it's not their fault.