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GuyF1's avatar
GuyF1
Joining in
3 months ago

Re: Hub 3 Light Indicator Issue ...

Same issue here!  The hub has had a red light for weeks.  It is not hot, well ventilated. I have restarted the router (no joy), and then reset it (still no joy).  Could someone from Virgin Media DM me, please, to arrange an engineer visit? 

  • Hi GuyF1, thank you for your post.

    We're sorry to hear about the issue you're having 😔

    In order to discuss this with you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

    If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

    Regards,
    Daniel