Hi can anyone help I had my broadband disconnected months ago and I recently set up new account but can not update app to my new account. My head dizzy with your chatbots
Hi, Eamon5050.
Thanks for taking the time to join our help forums recently and for your post here, glad to have you on board! 🙂
We're sorry to hear of this issue with your online account after this long disconnection in between, we'd love to help out.
Can you tell us what you've tried so far to fix this and if you've attempted to remove and re-install the MyVM App and see if you can register for a new account (using the new acc. info and the email you're registered with)?
Let us know if this helps, if you still get an error it would be also helpful to post a screenshot where we can view this and advise more from there.
Best regards,
