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dmason197's avatar
dmason197
Fibre optic
11 months ago

Re: Have to resubscribe to TNT Sports. What?

Hello

 

We wanted to let you know that we’re making a change to the way we provide TNT Sports channels in order to continue to provide the best value entertainment packages for our customers. We’ve noticed that you haven’t viewed these channels in the last 6 months, and therefore we’re removing automatic access to them from 30th June 2024. Don’t worry, nothing else is changing. If you wish to re-activate TNT Sports, you can click here for more information.

 

Thanks

The Virgin Media team

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  • japitts's avatar
    japitts
    Very Insightful Person
    11 months ago

    Your subject line mentions a "new contract", but the email relates to Maxit customers who have inclusive TNT Sports.

    Maxit was withdrawn from sale in January 2024, and was replaced with Mega-TV on which TNT Sports was a chargeable extra.

    • dmason197's avatar
      dmason197
      Fibre optic
      11 months ago

      But the terms and conditions state the following so I want too make sure these channels aren't taken off 🤔 

       

      Legal Stuff

      This form is for existing Maxit TV customers only who have received a specific communication related to having not recently viewed TNT Sports channels. By completing and submitting this form, you are signing up to re-activate the TNT Sports subscription to your package as an optional add-on, at no additional cost, in accordance with these terms and conditions. You will not be charged to re-activate this subscription to your package on this occasion and you can cancel it at any time on 30 days’ notice.

       

      This offer only remains valid whilst you are subscribed to the Maxit TV product and all other components of your current bundle. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. This offer is only valid whilst Virgin Media has this content in its current form, channels and content are subject to change with limited notice. To see our full terms & conditions, head to The Legal Stuff | Virgin Media.

       

       The following channels are included in the TNT Sports TV pack: TNT Sports 1 HD, TNT Sports 2 HD, TNT Sports 3 HD, TNT Sports 4 HD, TNT Sports Ultimate.

  • japitts's avatar
    japitts
    Very Insightful Person
    11 months ago

    "If you wish to reactivate TNT Sports, click here...." seems as good a place as anywhere to start.

  • roy247's avatar
    roy247
    Hero
    11 months ago

    Interesting email from Virgin, as I understand things if you are still on the maxit TV package then TNT Sports should still be included (check the channel guide  ) if your contact has changed and you are now on the mega TV package then TNT is now an £18 a month extra due to the new ownership of TNT. I didn't know if you haven't accessed some channels for a period of time they could be automatically removed if the newer TV package didn't include them even though you are still on the older package within your contract period.

    Interesting to see some other thoughts on this.

    Is the 6 months a fixed figure or variable number now the football season on TNT has finished so less people could be watching TNT.