Forum Discussion

CuddlesTC's avatar
CuddlesTC
On our wavelength
8 days ago

Re-contracting & free Netflix

My current contract is due to end in a few weeks, and was taken out before the start of the free Netflix offer.

I have been offered a fairly reasonable new deal through my account page, which I’m considering taking, but I’m just trying to find out before I take the plunge  - if I press the “Grab Your Deal” button, will this automatically trigger the addition of Netflix to my account, or do I have to go through Customer Service?

Cheers in advance to anyone who can help :)

contract
netflix
renewal

3 Replies

  • Deepak_S's avatar
    Deepak_S
    Icon for Forum Team rankForum Team
    7 days ago

    Hi CuddlesTC,

     

    When renewing your contract we always advise contacting us via phone or live chat as it makes the process easier. Please see information attached below😀

     

    Call: 150 (free of charge) from a Virgin Media landline or 0345 454 1111 from any other phone
    WhatsApp: +44 7803 089 684