Please can someone from Virgin private message me, as it's getting on for a week I haven't been able to login to My Virgin Media account or the Sky Sports app.
I have raised a ticket with your IT team on the phone 48 hours ago, but no updates, no communication, poor service.
Might have to consider other providers if this carries on, but I don't want to do that, so please sort this out.
Hi NeilLondon99, thank you for your post.
We're sorry to hear about the ongoing problem you're having and that you're thinking of leaving us 😔
Were you advised of a service-level agreement date/time in relation to the IT ticket raised?
Please pop back to us at your earliest convenience.
Regards,
Daniel
Hello Daniel,
No, but it was approx 6.30pm on Wednesday evening via your tech help on the phone
Name e of person was I spoke to was I believe from an email about satisfaction I received, Har**bleep**.
