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DynamoDan's avatar
DynamoDan
Tuning in
6 months ago

Re: Can’t change my contact number

Hi Zach, 

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Through the App I can see a renewal price but preferred talking to someone about the the price and package before renewing. I used to upgrade through the forum but looks like virgin don't do this anymore from the posts, which is unfortunate as that's where I receive the best customer service! 

Thanks

 

2 Replies

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  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    6 months ago

    Hi DynamoDan 

    Thanks for coming back to us. I'll PM you now to assist further with the number change. We don't do account package changes via the forums.

    Best,

    • DynamoDan's avatar
      DynamoDan
      Tuning in
      6 months ago

      Thanks, will look out for it. 

      Real shame about the package amends through the forum.