Forum Discussion

Walter's avatar
Walter
Superfast
9 days ago

Re: Account number - where to find it?

I have a  similar problem

  • Kath_P's avatar
    Kath_P
    Forum Team
    9 days ago

    Hi Walter, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you're having a similar issue. We can see you've been an active customer for quite some time. You'll be able to see your account number by logging in to My VM here. You'll also be able to find it on any contract emails we've sent you via email throughout your tenure with us. 

    Let us know if you have any further issues. 

    Thanks,

    • Walter's avatar
      Walter
      Superfast
      8 days ago

      Last month I clicked on See my bill but now I have to log in to My Virgin Media, I can not login to My Virgin Media, why

      • Tom_W1's avatar
        Tom_W1
        Forum Team
        8 days ago

        Hi Walter thanks for your reply here.

        What issues are you having logging onto Virgin Media please, can you elaborate, is it a password issue for example?

        Many thanks