Seren11
6 months agoOn our wavelength
Query
Hello,
Can I request for a colleague to message me directly as soon as possible to discuss a query please?
Thanks
Hello,
Can I request for a colleague to message me directly as soon as possible to discuss a query please?
Thanks
Hey Seren11, thank you for reaching out and of course how can we help?
What do you need some support with?
Hi there,
Can a colleague message me privately please to discuss this?
Thanks
Hi Tom_W,
Thanks for your reply. It's regarding my package. Can a colleague please message me privately as soon as possible to discuss in further detail, as requested?
Thanks
Hello again,
Thanks to Kath_F for her message. You've helped me with the issue on here in the past, so it is something that you can help with. Personal details will need to be swapped that's why I've asked for a colleague to message me privately as soon as possible so that details can be expanded.
I look forward to receiving a private message from you soon as nearly a week has passed already since this post was started.
Thanks
Hi Seren11,
Is this a package change or just a query regarding it?
Package changes are not something we do via this forum, if that's the case you would need to contact the team on 150/ 0345 454 1111 😊
Alex_Rm
Hi,
No it's not a package change. Please can you message me so we can get into expanding with personal details?
I look forward to receiving a private message from you soon and receiving some help, as nearly a week has passed already since this post was started.
Thanks
On Saturday you said "It's regarding my package". The forum staff can't discuss packages.
I understand, but my query is not regarding a package change. This is a serious issue that I need help with asap, please can a member of the forum staff message me today?
Thanks
Our apologies Seren11. I will private message you now.
^Martin