londonarnold
10 months agoOn our wavelength
Please Terminate all our Virgin Services ASAP
Hey VirginO2,
I have severe hearing loss and cannot comminicate by Telephone.
As we requested last month the immediate termination of all our services provided by Virgin, that means disconnecting Broadband, TV and Phone, and sending us a final bill - please disconnect everything and send us details of how to return your equipment.
I have become unwaged due to disability (hearing loss, deafness), I can no longer pay - we have stopped the direct debit as agreed by telephone, but havent received any pacakges to return the Hub and TiVo box plus cables, please send us this packaging and we will return your equipment.
I'll also send a letter to your leaving department, please disconnect all services.
Thank You
Ben F