Forum Discussion

miffsmith's avatar
miffsmith
Joining in
16 days ago

Password Reset

Hello, we are trying to set up my wife's email account, but the password has been forgotten.

could we get the password reset for [REMOVED]@blueyonder.co.uk  only please?

Please don't reset my email password [REMOVED]@bluyoner.co.uk please!

Thanks

1 Reply

  • Vikki_M's avatar
    Vikki_M
    Icon for Forum Team rankForum Team
    16 days ago

    Hi miffsmith,

    Thanks for your post and welcome back to our community.

    We're sorry to hear you're having some issues with the password for your wife's email account.

    Is she trying to access the email account via a third party app such as outlook for example?

    Is there a forgotten password option?

    Please pop back to us when you can.