I see like many other people going back till at least 2022, I'm having the same issue with the password reset link. When you type your 8th character (which is the minimum number) the strength field changes to invalid. Any help with this will be most appreciated.
Hi Frustrated245 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear about the problem you're having 😔
In order to look into this for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
