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Roger_Dymock's avatar
Roger_Dymock
Joining in
6 hours ago

Password chnage

When trying to change password I get to the Virgin O2 page which loops continuously with 'Wait a moment displayed'. Tried several times with same result. Ideas plaeas

1 Reply

  • Muhammod_I's avatar
    Muhammod_I
    Icon for Forum Team rankForum Team
    4 hours ago

    Hi Roger_Dymock,

    Thanks for informing us of this and we're sorry to hear about your issues when trying to change your password.

    Can we ask if you've tried doing this with a different device or using mobile data instead?

    Please let us know how you get on so we can assist you further if necessary.