Package Pricing Transparency
Hi,
A constant discussion point raised in this forum is contract renewal. Various posts mention the difficulty of renewing a contract with various combinations of broadband speed and TV packages, sim charges from o2, landline costs and combinations of equipment (V6, Tivo, Stream).
As far as I am aware, and please put me right if I am wrong, but there does not seem to be published anywhere a menu of package elements, with their associated prices. This leads to anxiety when renewing a contract, as you never know if your are getting value for money, if the guy next door is getting it cheaper than you or if you are being ripped off.
So please Virgin Media, how about publishing a menu of sort. I think this would go a long way to increasing customer satisfaction and remove the anxiety around contract renewal.
Just a thought.
Kind Regards,