GarryL
2 months agoOn our wavelength
Old equipment returns
I have various old boxes and remotes. I have read there could be charges if these aren't returned. Is there a procedure I have no suitable boxes and how do I document the equipment
I have various old boxes and remotes. I have read there could be charges if these aren't returned. Is there a procedure I have no suitable boxes and how do I document the equipment
When an account closes VM normally send out packages for the return of old equipment.
Hi GarryL
The following page contains full details regarding equipment returns
https://www.virginmedia.com/help/return-or-recycle-equipment?