Forum Discussion

Milambar's avatar
Milambar
Dialled in
2 months ago

No "Sign Out" anymore?

I logged in to http://www.virginmedia.co.uk to check something on my account.

When I came to log out, I realised that there is no longer any way to actually... log out. This is a horribly insecure design choice, as it means I have to remain logged in, meaning anyone with access to my PC could access my account without restriction.

Seriously, what are you thinking? Give us the ability to actually log out again.

4 Replies

  • Hi Milambar, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We're sorry to hear you've been unable to locate the sign out option within My VM. As mentioned by Cardiffman82, if you navigate to the top right of your screen, you should see a padlock. Please click this and it will then give you the option to sign out. 

    We hope that helps, but if you have any further issues, pop back and let us know. 

    Many thanks, 

  • Please do check out the below message you can and let us know if that helps.