Mooney3
3 months agoJoining in
No link for new contract offer
I have so far spent hours of my life trying find a link to accept the offer made to me with pre contract information to take over when my current contract expires.
My efforts so far to get thru to support/confirmation have been unsuccessful as
- phone calls go thru a google assistant and the 10 - 12 variations I have tried cannot get me thru.
- there is no link in the pre contract emails to accept the deal ?
- there is no menu (I think) that has these offers for me to see or accept.
- it is literally impossible to contact Virgin. I’m now at the point of moving tom someone else, just out of pure frustration. Why is it so hard?