Forum Discussion

RB1993's avatar
RB1993
Joining in
10 months ago

No Account Number

Hi there,
I have placed my order online on last Thursday 20/6. Although I received my contract information, there was no welcome email or account number for me to create my online account.

I am unable to find any information on tracking for my modem delivery and unable set up my account online. Can you please assist?

1 Reply

  • Hi RB1993

    Thank you for your post, welcome to the Community Forums!

    Sorry to hear that you've not received any information regarding the order you recently placed online. I'll pop over a private message to you now so I can look into this for you. Look our for my message at the envelope if you're using a desktop 😊