Forum Discussion

Gash1's avatar
Gash1
Tuning in
4 months ago

New mobile phone number

Hi, hope someone can help or at least guide me in the right direction?

I have a new mobile phone number and simply need to inform VM 

I have tried ringing but I keep going round in circles and getting nowhere via the automated service

Surely there is an easier way to just change my mobile contact details

Any advice would be appreciated 

Regards 

3 Replies

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  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    4 months ago

    Can you not just change it in your "My VM" account?

  • Gash1's avatar
    Gash1
    Tuning in
    4 months ago

    I took your advice and managed to verify my new mobile number on my VM account so presume that’s it sorted?

    Thanks for the quick reply 

    • Vikki_M's avatar
      Vikki_M
      Forum Team (Retired)
      4 months ago

      Hi,

      Thanks for your post and welcome back to our community.

      You can update your contact details via your online account here

      Thanks for confirming you have done this 😊

      If you have any further questions, please pop back to us and we'd be happy to help.