Forum Discussion

Ggirl88's avatar
Ggirl88
Tuning in
5 days ago

new customer no account number

Hi I've got no welcome email with my account number and area number to register. Also my date for the equipment to arrive has been change to nearly a month later could it be change to the 31st May instead as I won't be in on the 2nd June. 

1 Reply

  • Hello Ggirl88,

     

    Sorry to hear of delay to your delivery and registration issues, we appreciate you raising this via the forums.

     

    Sometimes registration isn't possible until the account is fully up and running, what equipment were you being sent? Were the team able to advise the reason for the delay?